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Terms

Terms
What you might want to know
prior to your arrival or booking.

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If you’re staying at Split Hostels, or thinking of staying with us, then please take a minute to read our Terms & Conditions. These exist to make Split Hostels are a safe, happy, and welcoming place to stay.

1. Arrivals and Departures

Although we pride ourselves in being laid back, we still need some rules to make everyone's arrival and departure easy, safe, and stress-free. Check-ins are welcome after 2 pm; before that, you can leave your luggage with us, free of charge. Check-outs are by 10 am at the latest. We clean and make beds between 10 and 2pm, please make it easy for us and go to the beach!

2. Identification

Every guest needs to provide a legal document, to be able to check-in and stay with us. It is only for copying information, as you need to be registered with local authorities about your place of stay. We do that for you :)

3. Stag and Hen dos

We do welcome parties but please go notify us by emailing us first, no random stags and hen dos will be accepted.

4. Age Restrictions

We do not have an age restriction! As long you are legal to stay by yourself, you are good to go. And if you are not, well, hopefully you are with a guardian.

5. Room allocation

We offer mixed dorms as well as private dorms. Do check out the availability of the private dorms in advance, they tend to go fast.

6. Payment

We only accept cash in Croatian currency (kunas)

7. Cancellation Policy

You need to cancel at least 48 hours in advance, otherwise you will be charged for the first night of your stay, in case of no show or late show. All you need to do is e-mail us ahead!

8. Special Offers and Packages

Special offers are given to large groups and long term stays. Send us an e-mail and we will help organize your stay!

9. Receipts and Invoices

For all receipts and invoices, please e-mail front desk and let us know of legal documents you will need for your billings.

10. Guest Behaviour

No noise after 22h on hostel premises, it is the law of the city. Otherwise, don't be rude, respect your fellow travelers as you meet them, and get to know them and leave us with a smile on your face.